Privacy Policy

At Bhakthi by Chaitanya Madhava, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Name, email address, and phone number
Shipping and billing address
Payment-related details (processed securely via third-party gateways)
Order history and preferences
Any custom design inputs provided by you

2. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Communicate order updates and support
Improve our products and services
Send important notifications or promotional updates (only if opted in)

3. Payment Security

All payments are processed through secure and trusted payment gateways.
We do not store your debit/credit card details on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Delivery partners for order fulfillment
- Payment providers for transaction processing
- Legal authorities if required by law

5. Data Protection

We implement appropriate security measures to protect your personal data.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance user experience.
Cookies help us understand user behavior and improve functionality.
You can choose to disable cookies through your browser settings.

7. Custom Design Content

Any content or designs shared by customers remain their responsibility.
By submitting content, you grant us permission to use it solely for fulfilling your order.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

9. Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal obligations)
Opt-out of promotional communications

10. Changes to Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with updated dates.

11. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

📧 Email: kvmr@chaitanyamadhava.com
📧 Alternate Email: mreddycmd@gmail.com
📞 Phone: +91 94944 47373